Senior OTC Associate

Senior Order to Cash Associate Location: Manchester | Hybrid | Permanent

ClearCourse is growing rapidly, and we're looking for a Senior Order to Cash Associate to join our high-performing finance team in Manchester.

This is a fantastic opportunity for an experienced OtC / Accounts Receivable professional looking to step into a senior role within a fast-paced SaaS and payments business. Reporting to the Order to Cash Manager, you'll play a key role in driving cash collection performance, reducing aged debt, improving processes, and supporting the development of the wider team.

You'll also act as a mentor and escalation point for OtC Associates while helping to onboard new acquisitions into the group finance environment.

What you'll do

Support the operational success of billing and collections across the Group

Produce aged debt, bad debt, and cash collection reporting

Drive collections activity and support customer credit reviews

Process invoices, credit notes, cash applications, and payments accurately

Maintain customer master data and contract information

Support onboarding of newly acquired businesses into NetSuite

Act as the first escalation point for stakeholders and customers

Train and support team members to ensure best practice processes are followed

Assist with audit requests and continuous improvement initiatives

Build strong relationships with internal and external stakeholders

Requirements Requirements

Experience in Credit Control, Accounts Receivable, or Order to Cash

Previous senior or team lead experience within finance operations

Strong Excel and analytical skills

Excellent problem-solving and communication abilities

Experience managing aged debt and cash collection processes

Ability to work under pressure and meet month-end deadlines

Strong attention to detail with a proactive, solutions-focused mindset

Ability to work independently and collaboratively in a fast-paced environment

Desirable

Experience within SaaS, technology, or multi-entity businesses

NetSuite or ERP system experience

Credit Management qualification

Experience onboarding acquisitions or working in a shared services environment

Benefits

Competitive salary + benefits

25 days holiday + your birthday off

Private medical insurance (Bupa) & health cash plan

Life assurance & income protection

Enhanced parental leave & family wellbeing support

Perkbox discounts & perks

Generous pension contributions

Hybrid working model

This is an exciting opportunity to join a growing PE-backed technology business where you'll have real impact, strong career progression opportunities, and exposure to a dynamic and evolving finance environment.