Senior Operations Specialist, Supply Risks & Compliance

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Regulations across our markets are evolving fast - from food safety rules to language requirements, vehicle registrations, contract model changes and more. Every new requirement impacts courier supply: conversion rates, time-to-convert, churn, and forecasting becomes harder.

As our Supply Risks & Compliance Senior Specialist, you will connect the dots between regulatory changes and our courier supply reality. You’ll partner closely with the teams implementing new compliance requirements, assess risk early, translate impact into clear assumptions, and help our Supply teams prepare for what’s coming. Your work will keep our growth predictable, our teams aligned, and our supply resilient.

What you’ll be doing

Monitor compliance and regulatory changes across North region markets and assess their impact on courier supply, including acquisition, conversion and activation.

Quantify supply risks: conversion shifts, time-to-convert, CAC implications, pool health, churn patterns, and forecasting uncertainty.

Partner with cross-functional teams (Legal, Compliance, Operations, Marketing, Finance), as well as external partners such as temporary agencies in Sweden, to ensure supply considerations shape implementation plans.

Facilitate timely escalations to market