KeyStep

Senior Operations Specialist – Merchant Onboarding (German speaking)

Wolt
Berlin, Germany
5 days ago
full-time

Skills & Technologies

OnboardingCommunication SkillsGerman

Job Description

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Are you detail-orientated and have excellent communication skills? Do you love working in a cross-functional environment and solving problems? If this sounds like you, we'd love to talk to you!

Our Onboarding Operations team (Restaurant/Retail Onboarding) is the heart and soul of Wolt. We ensure that we set all our (restaurant and retail) partners up for success through a seamless onboarding, menu and photo experience. As Wolt grows in both size and scope of our offering, the strength of our engine must grow with it.

As a member of our team, you will master the core functions, including onboarding partners and managing cross-functional partners both internally and externally for the German market. You will interact with partners, welcome them to Wolt and ensure their experience is seamless and they are set up for success!

What we offer

The opportunity to help shape something extraordinary in an international environment

A high learning and growth curve in a global technology company

An attractive salary and flexible working hours

Independent work in a dynamic team

A flat hierarchy in a start-up atmosphere

Discount on Wolt orders

Public transport allowance

Wellness allowance (Urban Sports Club)

Weekly (virtual) all-hands meetings and regular te

Company & Role Analysis

JobSeeker+
Likely perks
Private MedicalPension25+ Days HolidayStock OptionsLearning BudgetFlexible Hours
Culture & working style

Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.

Market salary range

£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)

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