Senior Operating Partner - People Strategy

Senior Operating Partner - People Strategy

SumUp is building a full-featured personal account for consumers across Europe- making it easy to spend globally, manage money, and get rewarded for everyday spending.

As our Senior Operating Partner - People, you'll act as the strategic right hand to the Tribe Lead, helping shape how one of SumUp's newest and fastest-growing businesses scales. This is less of a traditional HR Business Partner role and more about driving strategic people initiatives, leading high-impact programmes, and ensuring the organisation is set up to scale successfully.

Working at the intersection of strategy, operations and people, you'll partner closely with senior leaders, Talent Acquisition, Finance and the wider People team to turn ambitious business goals into practical execution. You'll use your deep people expertise to influence organisational decisions, build high-performing teams and create the operating rhythm that allows the business to scale.

What you'll do

Act as the strategic operating partner to the Tribe Lead, helping shape organisational priorities and ensuring key initiatives are executed successfully.

Own the tribe's people strategy, translating business objectives into clear workforce, organisational and talent plans.

Lead cross-functional strategic programmes across hiring, organisational design, leadership development, engagement and performance.

Drive the operating cadence of the leadership team, tracking priorities, surfacing risks and ensuring delivery against key people and business goals.

Partner closely with Talent Acquisition to drive hiring strategy, monitor pipeline health, remove blockers and ensure hiring plans stay on track.

Work alongside Finance and leadership to support workforce planning, organisational effectiveness and headcount decisions.

Adapt and evolve SumUp's people programmes to meet the needs of a fast-moving incubation business, knowing when to leverage existing frameworks and when to build