Cloudflare
In-Office
Full-time
On-site
4 days ago
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks tha…
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
Machine Learning and Artificial Intelligence are at the heart of the Airbnb product. From Trust to Payments, and from Customer Service to Marketing we rely on ML to ensure that guests and hosts have the best possible experience with Airbnb. The Core ML team in Community Support is the team responsible for adopting the Agentic AI technologies to enable an intelligent, scalable and exceptional customer service experience. We are responsible for developing the Chat AI assistant, Voice AI Assistant and more! The team is constantly exploring the SOTA Agentic architecture, develops and enhances various AI models, ML services and leverages tools including SFT, Reinforcement learning, Distillation, RAG/Search, LLM evaluation and testing automation, feedback-based learning and guardrail for a wide range of applications in Airbnb.
We believe our current customer experiences in these domains are only scratching the surface of the innovations that are possible, and that science is at the heart of delivering a step-function change for our Guest and and Host on Airbnb. You will build and leverage cutting edge AI technologies to transform Airbnb’s customer service by delivering personalized, easy-to-use and proactive customer service experience. Many of the initiatives you’ll tackle are in their early conceptual stages. You will have the opportunity to shape these ideas from inception to production, turning visionary concepts into impactful realities.
Champion the development of novel ML systems, product integrations, and performance optimiz
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£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks tha…
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who ha…
Our dedicated Data Science team is at the forefront of revolutionizing pharma intelligence and how patients gain access to life-saving thera…
Our dedicated Data Science team is at the forefront of revolutionizing pharma intelligence and how patients gain access to life-saving thera…
Senior Machine Learning & AI Engineer Bristol Full time Posted Today 151884 End Date Friday 26 June 2026 Salary Range 72,702 - 80,780 We sup…
Salary: £57,000 - 96,000 per year Requirements: Previous experience in tuning and deploying machine learning methods Familiarity with predic…