Senior IT Systems Engineer

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Available location: Austin, TX

About the Role

Cloudflare's IT Asset Management (ITAM) team is building the future of how Cloudflare runs itself — and we're doing it on Cloudflare. We are rearchitecting our internal IT operations off third-party tools and onto Cloudflare's own platform: Workers, Durable Objects, D1, AI Gateway, and the broader stack. The goal is to replace what we buy with what we build, prove that Cloudflare is its own best customer, and create a model for how internal IT platforms should work.

As the Senior IT Systems Engineer on the IT Platform & Automation pillar, you are the architect of that future. You will own the design and build of Cloudflare-native systems that replace today's third-party tooling — starting with MCP servers that connect our IT workflows to Cloudflare OS, and expanding to full application refactors that bring asset management, software inventory, and operational automation onto the platform natively.

You should understand how today's systems work — not because maintaining them is the job, but because you need to know what you're replacing and why. The job is to build what comes next.

This is a high-ownership, high-autonomy IC role. You will operate with significant independence, define your own technical approach, and serve as the engineering bar-setter for the pillar.

What You'll Do

Architect and build Cloudflare-native replacements for ITAM's current third-party tooling — own the full technical design from first principles.

Build and own ITAM's internal MCP servers: the integration layer that connects IT systems, data sources, and workflows to Cloudflare OS and AI-powered tooling.

Refactor existing IT operational workflows onto Cloudflare's platform — Workers, Durable Objects, D1, AI Gateway, Queues, and related primitives.

Build AI agents and AI-powered automation that make IT operations faster, more accurate, and less manual — wired natively into the platform you're building.

Define the data architecture for ITAM's future platform: clean ownership models, reliable source-of-truth design, and integrations that don't require third-party middleware.

Lead build-vs-buy decisions with a clear bias toward building on Cloudflare where it makes sense — and retiring third-party tools when the Cloudflare-native version is ready.

Partner with the Software Asset Management (SAM) pillar to understand their operational requirements and build the platform they'll run