Senior Fulfilment Manager

Senior Fulfilment Manager Full Time St. Margaret’s, Co.Dublin, K67 P7E5

Reporting to the Director of Operations, the Head of Production holds full site-level P&L and operational accountability, leading warehouse and planning functions while managing a 3PL partnership and a blended direct/agency workforce. The role balances rigorous day-to-day operational execution with long-term strategic leadership, including potential site expansion.

Your primary focus is to ensure the site runs efficiently, safely, and within budget while handling the complexities of a fast paced environment. You will be responsible for both daily performance (KPIs) and the long-term strategic development of the facility, including potential future expansions.

What you’ll do

Own end-to-end site performance across warehouse and planning with full accountability for the 3PL relationship and agency workforce governance.

Lead a culture of continuous improvement by driving measurable gains in cost efficiency, quality and safety in a high-growth, high-complexity environment.

Lead and engage senior internal and external stakeholders whilst balancing competing priorities and driving outcomes through expertise, credibility and collaborative influence.

Define and deliver multi-year operational strategy, including capacity planning and potential launch or expansion of the production site.

Own site KPIs including efficiency, accuracy and cost metrics with full budget accountability across labor, equipment and Continuous Improvement programmes.

Drive international alignment across sites, championing standardisation, best-practice sharing and operational consistency at scale.

Build organisational capability through structured mentorship, succession planning and team development.

Maintain full financial oversight of site expenditure, including invoice authorisation, with rigorous attention to detail and strong numerical acuity

What you’ll bring

8+ years leading operations or production at scale, i