KeyStep

Senior Financial Crime Investigators, EU, Fluent Italian and English

Monzo

Remote (UK)

9 days ago

full-timeremote

Skills & Technologies

Social MediaCustomer ServiceMakeOnboardingBenefitsDue DiligenceCommunication SkillsVerbal CommunicationItalianMultilingual

Job Description

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Remote in the UK 🇬🇧 | 💰 £29,450 - £37,000 (+ £2,500 Multilingual Premium) + Benefits

👋 Hey there! We're Monzo, the bank that's making money work for everyone. We're all about waving goodbye to old-school banking and creating magical moments for our customers. This is an exciting time to join us as we continue to grow, and in this role as a Senior Investigator you'll play a key part in supporting our customers.

🔑You’ll play a key role by...

Investigating complex or high-risk anti-money laundering alerts on business accounts.

Responsible for recommending Suspicious Transaction Reports (STR) be by Monzo Bank EU.

Making business onboarding decisions in high-risk or complex cases.

Conducting ongoing due diligence on high-risk business accounts.

Providing financial crime expertise and support to other operational teams across the business.

🤩We’d love to hear from you if…

You have strong English written and verbal communication skills.

You are Fluent in Italian both written and verbal communication skills.

You have strong experience of conducting high-risk business banking screening or complex business financial crime investigations.

You have expe

Company & Role Analysis

JobSeeker+

Likely perks

Private MedicalPension25+ Days HolidayStock OptionsLearning BudgetFlexible Hours

Culture & working style

Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.

Market salary range

£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)

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Working at Monzo

Monzo aims to foster an inclusive, caring, and empathetic workplace culture, prioritizing problem-solving for customers. The company promotes an open, collaborative environment, entrusting employees with flexible working hours and autonomy. They are committed to diversity and inclusion, striving to ensure every team member feels a sense of belonging and can perform their best work.

Perks

Remote WorkingFlexible HoursPensionLearning BudgetParental LeaveMental Health SupportLife Insurance25+ Days Holiday