Monzo
Remote (UK)
Full-time
Remote
1 day ago
🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking.…
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
Remote in the UK 🇬🇧 | 💰 £31,100 - £39,350 (+ £2,500 Multilingual Premium) + Incentive awards tied to your performance + Benefits ✨
Start Date - 4th January 2027
Please only apply for this role if you are fluent in both English and Spanish, applications that are not fluent in both languages will not be progressed.
Option 1 (Core Day Shift): 8.5-hour shifts scheduled between 07:00 and 18:30 (includes a 1-in-4 weekend rotation, with time off in lieu during the week)
Option 2 (Late Shift): 12:00 – 20:30 (Monday to Friday, no weekends)
We're hiring for opportunities in our Retail and Business Banking team.
👋 Hey there! We're Monzo, the bank that's making money work for everyone. We're all about waving goodbye to old-school banking and creating magical moments for our customers. This is an exciting time to join us as we continue to grow, and in this role as a Senior Investigator you'll play a key part in supporting our customers.
🔑 You’ll play a key role by...
Investigating complex or high-risk anti-money laundering alerts on business or retail accounts.
Responsible for recommending Suspicious Transaction Reports (STR)
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)
Monzo aims to foster an inclusive, caring, and empathetic workplace culture, prioritizing problem-solving for customers. The company promotes an open, collaborative environment, entrusting employees with flexible working hours and autonomy. They are committed to diversity and inclusion, striving to ensure every team member feels a sense of belonging and can perform their best work.
Perks
🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking.…
🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking.…
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