Senior Deal Desk Analyst, Philippines

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

An overview of this role

As a Senior Deal Desk Analyst, you'll be a key partner to GitLab's Asia-Pacific and Japan (APJ) Sales and Revenue teams, shaping how we structure, quote, and book deals that support our growth. You'll sit at the center of the quote-to-cash process and serve as the subject matter expert for sales-assisted quotes in Salesforce. You'll ensure deal intent is accurately captured in quotes, order forms, and bookings, and help resolve issues before they require systems or information technology support.

You'll act as a trusted advisor, using your knowledge of deal structures, approvals, and contract language to guide deals toward compliant, scalable solutions that help close business. You'll work daily with Salesforce and Zuora Configure, Price, Quote (CPQ), or similar tools, to review pricing and products, validate order forms, and troubleshoot issues. When needed, you'll complete manual checks using Google Sheets, Excel, or similar spreadsheet tools.

You'll partner closely with Sales, Accounts Receivable, Billing, Ecosystem, and Revenue teams to support accurate annual recurring revenue (ARR) reporting, smooth collections, and data integrity across the revenue lifecycle. In this fully remote, fast-paced environment, you'll consistently meet response service-level agreements, improve quote quality and booking accuracy, and strengthen the trusted relationship between Deal Desk and Sales as GitLab continues to expand its AI-powered DevSecOps platform.

What you'll do

Act as a trusted advisor and go-to resource on deal structure, quoting, order form creation, and contract options that support deal closure.

Serve as the primary point of contact for Sales questions related to deal structure, opportunity booking, subscription management, and license delivery.

Navigate complex deal cycles alongside Sales and partner with key internal stakeholders to fulfill deal requirements.

Own the quote review process, including validating Salesforce opportunities, quotes, and order forms to ensure accurate deal structures, metrics, and downstream bookings.

Review sales-assisted contracts from Salesforce for accuracy and intent, confirming that commercial terms, including price locks and billing terms, are correctly reflected and comply with revenue recognition requirements and internal policies.

Partner with Sales to interpret deal intent, advise on options within GitLab's pricing and packaging framework, and troubleshoot quoting issues in Salesforce, Zuora CPQ, or related tools before engaging technical teams.

Support the end-to-end quote-to-cash process by working with Billing, Acco