Senior Credit Controller

Credit ControllerShipley | £30,000–£35,000 + Benefits | Permanent Are you an experienced Credit Controller who is naturally curious about technology, AI and finding smarter ways of working?

I'm working with a growing and forward-thinking business based in Shipley who are looking to appoint a Credit Controller to join their finance team. This is a great opportunity for someone who not only enjoys the core responsibilities of credit control but is also keen to embrace new technology, identify efficiencies and play an active role in improving finance processes. The Role You'll take ownership of your own ledger, managing outstanding debt and building strong relationships with customers, whilst also looking at how technology and AI can be used to make the credit control function more efficient.

Key responsibilities will include

Managing your own customer ledger and proactively chasing outstanding debt

Contacting customers by telephone and email to secure payment

Allocating cash and maintaining accurate customer account records

Investigating and resolving invoice and payment queries

Monitoring aged debt and providing regular updates on outstanding balances

Building strong relationships with customers and internal stakeholders

Supporting month-end processes and reporting

Identifying opportunities to improve existing finance processes and ways of working

Using AI and technology to streamline processes, improve efficiency and reduce manual administration

Supporting the implementation of new systems, tools and processes

Working collaboratively with the wider finance team on continuous improvement projects

About You We're looking for someone who is confident, proactive and commercially minded, with a genuine interest in using technology to improve the way they work.

You'll ideally have

Previous experience within Credit Control, Accounts Receivable or Sales Ledger

Strong communication and relationship-building skills

A confident and proactive approach to debt collection

Good attention to detail and strong organisational skills

Good Excel and systems knowledge

An interest in AI, automation and emerging technology

A willingness to challenge existing processes and suggest better ways of working

The ability to work independently whilst also contributing to wider finance projects

You don't need to be an AI expert – we're looking for someone who is open-minded, tech-savvy and excited by the opportunity to learn and use new tools.

If you're an ambitious Credit Controller who wants to do more than simply manage a ledger and would enjoy being involved in AI, automation and continuous improvement, this could be a great opportunity for you.