KeyStep

Senior Business Partner

Trustpilot
London, UK
about 8 hours ago
full-time

Skills & Technologies

Workforce PlanningCoachingLeadershipInfluencing

Job Description

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!

The Senior Business Partner is a seasoned individual contributor with deep subject matter expertise in business partnering. This role provides strategic support to business leaders by aligning people strategies with operational and functional priorities, contributing directly to organisational performance and employee engagement.

With a focus on building strong relationships, shaping talent strategies, and enabling workforce effectiveness, this role partners with senior leaders across the commercial organisation. It combines tactical delivery with strategic thinking and is instrumental in executing high-impact people initiatives. The Senior Business Partner operates with autonomy, navigating ambiguity, solving moderately complex challenges, and influencing outcomes across teams and regions.

This role will be partnering our Commercial function and People Team, partnering very closely with our People Leadership Team and VP of UK Commercial.

What you’ll be doing

Strategic Business Partnering

Serve as a trusted advisor to senior functional leaders, supporting the alignment of people strategies with business goals.

Partner with the business to identify people-related opportunities and challenges and translate them into actionable plans.

Provide coaching and support to leaders on team dynamics, engagement, performance, and change.

Workforce Planning & Organisational Design

Lead functional workforce planning efforts, helping shape future-fit team structures and capabilities.

Support organisational design activities, ensuring scalable and effective operating models.

Use data and business insights to inform headcount planning, role def

Company & Role Analysis

JobSeeker+
Likely perks
Private MedicalPension25+ Days HolidayStock OptionsLearning BudgetFlexible Hours
Culture & working style

Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.

Market salary range

£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)

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