Senior Business Analyst (Student Systems/HE Systems)

Your new company An exciting opportunity has arisen for an experienced Senior Business Analyst to play a key role in a major student systems transformation programme. Working as part of a large-scale digital change initiative, you will support the implementation of a new cloud-based Student Information System, helping to modernise core processes and enhance the student and staff experience.

This is a highly visible role, offering the opportunity to work with senior stakeholders across the institution to analyse, redesign and optimise business processes across the end-to-end student life cycle.

Your new role

Lead business analysis activities across a complex Student Information System implementation.

Analyse and redesign student life cycle processes, ensuring alignment with organisational objectives and SaaS platform capabilities.

Work closely with senior stakeholders, project teams and software vendors to capture, validate and prioritise business requirements.

Develop and maintain business analysis artefacts, including process maps, benefits realisation plans, requirements documentation and test plans.

Facilitate workshops and stakeholder engagement sessions to drive consensus and decision-making.

Identify business improvement opportunities and support continuous process optimisation.

Manage and communicate risks, issues, dependencies and change impacts throughout the project life cycle.

Support user adoption, training and change management activities.

Provide strategic business analysis expertise to project governance forums and leadership teams.

Mentor and support colleagues, contributing to the development of business analysis capability across the organisation.

What you'll need to succeed

Significant experience leading business analysis activities within large-scale transformation programmes in the Higher Education sector.

Strong knowledge of student life cycle processes and associated university operations.

Previous experience working with Student Information Systems such as Ellucian Banner, Tribal SITS or similar platforms.

Experience supporting SaaS or cloud-based technology implementations.

Expertise in business process modelling and service design using structured methodologies such as BPMN.

Proven ability to influence and engage stakeholders at all levels, including senior academic and professional services leaders.

Experience developing benefits realisation frameworks and undertaking cost-benefit analysis to support change initiatives.

Strong process mapping, requirements gathering and stakeholder management skills.

Experience using business analysis techniques including BPMN 2.0, user stories, use cases, gap analysis and stakeholder mapping.

Strong communication and relationship-building skills with the ability to navigate complex organisational change.

What you'll get in return

Opportunity to contribute to a major strategic digital transformation programme.

Salary from £47,000-£57,000 dependent on experience

Exposure to enterprise-scale SaaS implementation and business change initiatives.

Collaborative and supportive working environment.

Hybrid and flexible working arrangements.

Professional development opportunities and exposure to senior stakeholders across the organisation.

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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