Senior Business Analyst

Our client is looking for a Senior Business Analyst to join their team ASAP. As an experienced Senior BA you will excel at setting and meeting the expectations of your client base on large, complex projects. Working in an agile environment, working with project teams to define stories and derive tasks and using JIRA to monitor progress.

Skills and Experience

Extensive experience in business analysis on large projects or programs.

Skilled in high-level scoping, detailed requirements analysis, and systems integration, especially with APIs.

Experience working in Agile/SCRUM frameworks.

Strong stakeholder management, including challenging stakeholders and managing conflicts.

Proven ability to document complex processes and communicate effectively to technical and non-technical audiences.

Previous logistics industry experience is preferred.

Familiarity with JIRA for backlog management and user story creation is beneficial.

Job Role and Responsibilities

Senior Business Analyst (BA) to understand business goals and support technology initiatives.

Responsible for requirements gathering, analysis, and documentation, including user stories with acceptance criteria in Gherkin format.

Works closely with project teams, product owners, sales, and customers to define needs and deliver fit-for-purpose solutions.

Manages complex projects in an agile environment, using tools like JIRA.

Contributes to discovery phases, scoping, and producing design documents.

Acts as a SME, communicates complex topics clearly, and builds stakeholder relationships.

Supports junior team members and shares knowledge proactively.

Demonstrates completed work, conducts training, and manages stakeholder expectations.

Additional Skills and Preferences

Experience in operational logistics is advantageous.

Ability to analyze and document complex business processes.

Experience working with API-based systems and digital environments like websites and apps.

Mentoring junior team members and acting as a key external stakeholder contact.

Benefits

Over 25 years of growth, recognized as a top workplace.

Offers bonuses, private health, life insurance, dental, pension, and wellbeing programs.

23 days holiday, rising to 26 with service, plus UK Bank Holidays.

Flexible work arrangements, including work from home.

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

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