Senior Backend Engineer (Ruby), Production Engineering:Tenant Controls

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

An overview of this role

At GitLab, our mission is simple: to enable everyone to contribute to and co-create the software that powers our world.

As a Senior Backend Engineer on Tenant Controls, you'll design, implement, and evolve backend capabilities for a global platform that millions use. You'll solve problems of high scope and complexity, influence technical and product direction, and improve system quality, reliability, and performance beyond assigned feature work. Working across product, frontend, infrastructure, data, and security, you'll make pragmatic architectural trade-offs and partner with product managers and designers to deliver value to users in a remote-first, asynchronous environment.

What you’ll do

Design and ship moderate to complex backend features with minimal guidance, choosing between modular-monolith code, shared components, and independently operated services.

Influence team objectives, technical direction, and long-range goals, partnering with product managers and designers to shape requirements around user needs.

Define backend standards for style, maintainability, testing, application programming interfaces (APIs), and operational readiness, advocating for quality, security, availability, and performance.

Mentor associate and intermediate engineers, remove technical blockers, and improve delivery practices through code and design reviews.

Diagnose and prevent performance and reliability issues at scale, participate in incident response, and act as a technical owner where appropriate.

Experiment with and integrate agentic AI into production engineering workflows, evaluate its effectiveness, and coach others on responsible use and sound judgment.

What you’ll bring

Strong command of backend architecture, APIs, data systems, and performance tuning in a complex product or service environment.

Proficiency in modern backend languages and a deep understanding of systems programming, with the ability to learn and adapt rather than mastery of a single language.

Experience designing or evolving modular backend boundaries, bounded contexts, and migration-safe architectures.

Ability to lead through influence, technical judgment, and clear asynchronous written communication, connecting product needs with technical decisions and directing your own work.

Experience building or operating agentic AI systems in production, including loops, tool use, and error-handling strategies that support reliability at scale, beyond prompt engineering alone.

Helpful, but not required: experience with high-throughput distributed systems, concurrency or profiling; containerized produ