Senior Associate, HR Shared Services

The HR Shared Services Compensation operations senior associate combines analytical rigour with a service-orientated mindset. They will be comfortable working in the details of HR systems and cases while also understanding the broader impact of compensation data and decisions on employees, managers, payroll, reporting, and business operations.

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

Key Responsibilities

You will play a vital role in processing the backend transactions related to general compensation questions or tasks, along with making sure that the relevant SLA’s are met

Review and process requests related to job architecture, job codes, career levels, compensation tiers, pay ranges, compa-ratio, salary positioning, bonus eligibility, and other compensation-related fields in the HRIS

Pull ad hoc compensation reports, review data for accuracy and completeness, and help summarize basic findings for the compensation team and business partners

Assist with program documentation, supporting records, data integrity, audit readiness, and compliance materials

Partner with Compensation, HR Business Partners, Recruiting, Payroll, HRIS, Finance, and regional People Teams to investigate issues, resolve discrepancies, and coordinate end-to-end completion of transactions

Adhere to and demonstrate high proficiency in agreed critical metrics & SLAs

Create, maintain, and improve standard operating procedures, knowledge articles, checklists, process maps, and case-handling guidance for compensation processes

Perform data validation, reconciliation, and quality-control checks across SuccessFactors, case-management tools, payroll inputs, compensation planning files, and downstream reporting systems

Expected Skills

Experience for 4+ years in HR Operations / Shared Services in an HR Shared Services role (EMEA and Americas)

Strong Excel or spreadsheet skills, including data validation, lookups, filters, pivot tables, reco