Senior AI Specialist (x/f/m)
Doctolib sucht Dich ab sofort als Senior Customer Care AI Specialist (x/f/m) für unseren Standort in Berlin. Doctolib befindet sich in eine…
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
Job location: Spain
What is The Role
Every forecast, territory plan, and customer conversation at Elastic depends on the quality of our customer data. We're looking for a Senior AI Engineer to join the RevTech Engineering team inside Revenue Operations and shape the data foundation our Sales teams rely on.
Our customer data lives across Salesforce, marketing automation, billing, product telemetry, and support systems. Each has its own definitions, gaps, and drift. This role turns that fragmented reality into a trusted, enriched, AI-ready dataset — and keeps it that way as Elastic scales.
You'll partner with RevOps analysts, GTM systems teams, and the field organization to make sure the people closest to our customers are working from a customer view they can trust. The work is field-facing: success looks like better account scoring, cleaner segmentation, faster onboarding for new data sources, and AI-powered workflows that actually save sellers time. Because this data is customer data, you'll also be responsible for holding the line on how it's handled — PII governance, consent management, and responsible AI practices are part of the job, not a footnote.
What You Will Be Doing
Build and maintain the golden customer dataset. Design the canonical dataset that unifies signals from across GTM systems into a single, governed source of truth — i
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)
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