Senior Account Manager

#BelongWithUs Come and join us as a relationship savvy and adaptable Senior Account Manager and be part of a hugely successful and friendly team. The Role: As a Senior Account Manager you will act as an extension to our customers, providing well thought out solutions and building relationships to build trust. The Senior Account Manager will be assigned a specific geographical area and accounts to grow and deliver solutions to.

Please note the map is a rough guideline only; the full confirmed patch will be shared at the interview stage. Key Responsibilities

Establish relationships with clients to ensure that you exceed their expectations and represent the business positively

Develop and implement a strategy of continuous improvement in all areas relating to assigned contracts and ensure that we meet any contractual obligations

Facilitate and manage any new contract mobilisations and act as the key contact for the Customer, attend review meetings as required, respond to all requests, and resolve all issues that should arise.

Identify opportunities to secure further business opportunities and sales

Be the “go to” person in the area, attend networking events and seminars to ensure visibility of the business and you

This is a remote-based role involving travel throughout a specific area, so a full driving license and ability to travel is a must! You: You’ll live and breathe our Customer first ethos, with an agile and pro-active approach. You’ll enjoy working collaboratively with the wider teams and you’ll be committed to acting with integrity and honesty in everything you do. Skills and competencies

An empathetic approach

Ability to truly understand your customers' business and requirements

Strong interpersonal skills

Real passion for what you do

Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment:

Bonus

Discounts, savings and cash back at numerous retailers

Life assurance

Extended family policy including maternity, paternity, additional annual leave and more

Mental Health First Aiders and Employee Assistance Programme, we look out for each other

Complete induction and a company that lets you grow and encourages development

Financial education and loans

Flexible working options

A business striving to create an environment of inclusion so everyone can be their true self

And more!

#BelongWithUs We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.

We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.