KeyStep
Security Awareness Analyst
Monzo
Cardiff, UK
Full-time
Remote
about 4 hours ago
🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking.…
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍 Cardiff/London/UK Remote | 0.5 FTE Part time 💰£40,000 - £50,000 (full-time equivalent) + Incentive Awards tied to your performance + Benefits ✨
Our People Centred Security Squad ⭐
This is a very exciting opportunity to join our People Centred Security Squad. We’re focused on building security processes that allow the bank to move at pace, while protecting our customers. We’re never afraid to do things differently.
You’ll be working closely with a full time Security Awareness Analyst and the Security Awareness Manager
You’ll be in a team of people who look after the human side of security
You’ll work with teams from all across Security and all across Monzo
🔑 You’ll play a key role by...
Create engaging security awareness content across channels including Slack, email, presentations, training, and events.
Develop micro-learning, behavioural nudges, and awareness campaigns that encourage secure habits across Monzo.
Manage the day-to-day delivery of the security awareness programme, including campaigns, content, documentation, and reporting.
Translate complex security topics into clear, practical guidance that helps Monzonauts make confident decisions.
Use behavioural insights, metrics, and user feedback to continuously improve security awareness and influence the roadmap.
Partner with Security, People, Tech, Risk, and Customer Operations to improve security behaviours, reduce user friction, and communicate emerging threats.
🤩 We’d love to hear from you if…
Experience in security awareness, internal communications, or influencing behaviour change.
Excellent communication skills, with the ability to translate technical concepts into clear, engaging guidance.
Highly organised, able to manage priorities independently and deliver high-quality work.
Good understanding of common security risks, including phishing, social engineering, password security, and data handling.
Strong collaborator who builds relationships, seeks feedback, and works effectively across teams.
Bonus: Experience with behavioural science, LMS platforms, content creation, presentations, campaign analytics, or tools such as Google Workspace, Slack, and Notion.
Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!
🙌 What’s in it for you
💰 0.5 FTE Part time £40,000 - £50,000 (full-time equivalent) + Incentive Awards tied to your performance
📍This role can be based in our London or Cardiff office, but we're open to distributed working within the UK (with ad hoc meetings in London)
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
📚 £1,000 learning budget each year to use on books, training courses and conferences.
🏡 We will set you up to work from home; all employees are
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)
Monzo aims to foster an inclusive, caring, and empathetic workplace culture, prioritizing problem-solving for customers. The company promotes an open, collaborative environment, entrusting employees with flexible working hours and autonomy. They are committed to diversity and inclusion, striving to ensure every team member feels a sense of belonging and can perform their best work.
Perks
🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking.…