School Fees Manager & Registrar
South East London
Permanent
£40,000 - £45,000 per year
Excellent fees and billing role within a leading School.
Brilliant environment, development and learning on offer.
About Our Client
This organisation operates within the not-for-profit sector and is committed to making a positive impact in its field. Colfe's is one of London's oldest schools. It takes its name from Reverend Abraham Colfe, Vicar of Lewisham, who re-founded the school in 1652. In his will, he entrusted the care of the School to the Leathersellers' Livery Company, which governs the school to this day. A former grammar school, Colfe's is a fully co-educational day school with over 1300 pupils in all from ages 3 to 18. Colfe's is a welcoming environment with a deep feeling of community pride among its students, parents, staff and alumni. Academic standards are high: students perform well with many going on to top universities. Excellent pastoral care gives pupils the tools they need to learn and to live, supporting them at school and preparing them for life beyond.Colfe's is more inclusive than many independent schools, more than 10% of pupils in a typical Sixth Form year group come from socially disadvantaged backgrounds and the School is committed to widening access still further.
Job Description
Key Responsibilities
Fees Billing & Parent Accounts
Manage the termly billing cycle for tuition fees and extras (e.g. clubs, trips, transport)Produce and issue interim bills as required
Maintain accurate billing data and ensure reconciliation and audit trail integrity
Administer deposit payments and refunds
Maintain and apply fee remissions, scholarships and bursaries accurately
Act as the primary point of contact for parental fee queries, resolving issues promptly and professionally
Work with the Bursar to review and improve billing processes and controls
Management of the Pupil Register
Maintain the school's official pupil register, ensuring accuracy at all times
Process joiners and leavers, ensuring correct data entry and system updates
Ensure compliance with Independent School Standards / safeguarding-related reporting obligations
Liaise closely with Admissions, HR and Academic teams to ensure alignment of records
Bursaries & Means-Tested Support
Administer the annual review process for means-tested bursaries and scholarships
Manage communication with families with professionalism, discretion and sensitivity
Maintain accurate records of awards and supporting documentation
Support assessment and re-assessment processes alongside the Bursar
Systems & Process Improvement
Maintain and develop the effective use of School MIS (e.g. SIMS / iSAMS) and Finance/billing systems
Improve efficiency
Reduce manual processes
Enhance reporting and data quality
Support integration between admissions, finance and pupil systems
Liaison for Home to School transport contract
Support the School's transport provider to plan the day-to-day operation of the School's coach services, adapting to changes in pupil or school requirements
Act as a point of liaison between parents and the transport provider, ensuring clear communication of arrangements and expectations
The Successful Applicant
Person Specification
Essential Experience & Skills
Customer Service & Communication
Excellent written and verbal communication skills
Confident and professional when dealing with parents
Strong customer service mindset, including handling sensitive or complex queries
Organisation & Attention to Detail
Exceptional accuracy and attention to detail
Ability to manage multiple deadlines and competing priorities
Strong organisational and time management skills
Process & Systems
Experience of working in a process-driven administrative or finance environment
Ability to manage and improve processes
Strong IT skills, including Excel and Databases/ MIS systems
Interest in systems development and efficiency improvements
Problem Solving & Initiative
Ability to identify issues and resolve them independently
Proactive approach to improving ways of working
Confidentiality & Professionalism
High level of discretion, particularly in financial and pupil matters
Ability to handle sensitive information appropriately
Desirable
Experience in a school or education setting
Familiarity with school MIS systems (e.g. SIMS, iSAMS)
Fees billing
Admissions or registrar functions
Bursary or financial support administration
What's on Offer
Term time salary (£40,000-£45,000). FTE of £45,400-£51,075)
Location: Colfe's School, London, SE12
Hybrid: 5 days on site: 9am-5pm plus 6 weeks during the school holiday
The recruitment process will require all applicants to complete an application form, which Daniel will send you, accompanied by a letter of application, current CV and details of two referees, who will be contacted prior to interview, in accordance with the School's Safer Recruitment procedures.The applications should be submitted through the advert directly. The deadline for applications is Friday 19th June. Colfe's School is committed to safeguarding and promoting the welfare of children. All applicants must be willing to undergo child protection screening, including checks with past employers and the Disclosure & Barring Service.
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