Salesforce Developer (Experience/Service Cloud)

Salesforce Developer (Experience/Service Cloud) -£ – SE London – 2 days a week onsite

My client is a leading Housing Association who provide some of the most affordable homes in London and the South East and offer a wide range of support to the community. Due to exciting growth we are looking to recruit for a Salesforce Developer (Experience/Service Cloud) who will be responsible for developing, integrating, testing, and maintaining existing and new features in the company Salesforce and Contact Centre platform.

The Salesforce Developer (Experience/Service Cloud) will work closely with business representatives, IT colleagues and scrum teams to translate user stories into high-quality Salesforce solutions that support effective service delivery and continuous improvement.

On a daily basis the Salesforce Developer (Experience/Service Cloud) will be responsible for:

Translate user stories into functional, scalable Salesforce solutions in line with Salesforce best practice.

Develop, integrate, test and maintain features across Salesforce Service Cloud, Experience Cloud and the Contact Centre platform.

Collaborate with cross-functional teams to shape technical design, requirements, limitations and implementation plans.

Carry out unit, integration and performance testing, investigating and resolving issues identified during testing.

Support day-to-day Salesforce operations, including user access, security, custom objects, fields, workflows, validation rules, page layouts, Apex and integrations.

To be considered for the role of Salesforce Developer (Experience/Service Cloud) you should have experience

Proven Salesforce development experience, including Service Cloud and Experience Cloud.

Strong technical capability in Apex development, Lightning Web Components, SOQL/SOSL, Flows and process automation.

A solid understanding of the Salesforce security model, including permission sets, sharing rules, roles and profiles.

Experience of CI/CD tools, deployment processes and end-to-end Salesforce project delivery.

This is a fantastic opportunity to work for a leading Housing provider. As well as a competitive salary the Pension and other benefits are excellent. The role involves just 2 days a week onsite with the rest remote.

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