Sales Operations Analyst

The Sales Ops Analyst plays a critical role in supporting MongoDB’s global Sales organization through operational excellence, data governance, project ownership, and process optimization. This role is responsible for managing end-to-end operational workflows, driving cross-functional initiatives, providing actionable business insights, and resolving complex operational issues that impact sales productivity.

Unlike entry-level operational support roles, Sales Ops Analysts are expected to independently manage medium-scale projects, perform root cause analysis, influence stakeholders, and contribute to continuous improvements across sales processes, systems, and data management practices.

MongoDB’s Sales Operations team partners closely with Sales, Marketing, Finance, Deal Desk, Customer Success, and Business Systems teams to ensure operational scalability and data-driven decision-making.

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

Shift Timings: 2:00 PM – 10:00 PM (cabs will be provided)

You Will Have the Opportunity To

Accelerate your career through exposure to world-class sales methodologies and operational best practices

Own and manage operational workflows and medium-scale projects impacting global sales teams

Partner with stakeholders across Sales, GTM Operations, Deal Desk, Finance, and Business Systems teams

Develop expertise in CRM systems, sales processes, data governance, reporting, and automation

Build analytical capabilities by transforming complex data into actionable business insights

Drive process improvements that increase operational efficiency and sales productivity

Gain exposure to strategic initiatives supporting a rapidly growing global SaaS organization

Responsibilities

Sales Operations & Process Ownership

Own end-to-end operational processes to ensure data quality, governance, and process integrity across prospecting tools, lead management, account and territory management, and sys