Sales Office Manager

Role: Sales Office Manager

Location: Birmingham B21

Salary: £35,000 – £40,000 (depending on experience)

Benefits: Company performance bonus up to 20% of salary, free onsite parking, 25 days holiday plus Bank Holidays, pension scheme

We are working on behalf of a well-established and growing organisation that is recognised for delivering high-quality products and services across the UK. Due to continued expansion, they are now seeking an experienced Sales Office Manager to oversee the day-to-day operations of their busy sales team of 3.

As a Sales Office Manager, you will play a pivotal role in ensuring the smooth running of the office, supporting the sales team, and maintaining excellent customer service standards. This is a varied and fast-paced position where you will manage administrative processes, coordinate team activities, and contribute to overall business performance.

You will work closely with senior management and sales teams to drive efficiency, improve processes, and ensure customer satisfaction.

This is a full time office-based role in Birmingham B21. Working hours are Monday to Thursday 8am – 5pm and Friday 8am - 12pm

Role and responsibilities

As the Sales Office Manager, you will be responsible for overseeing the daily operations of the sales office

Support the sales team with administration, reporting, and coordination

Act as a key point of contact for customer enquiries, quotations, and orders

Maintain and develop strong client relationships

Prepare sales reports, presentations, and performance data

Monitor KPIs and support sales performance tracking

Manage CRM systems and ensure data accuracy

Coordinate schedules, meetings, and internal communications

Supervise and support administrative staff, including training and onboarding

Assist with budgeting, order processing, and general office administration

Ensure compliance with company procedures and policies

Skills and experience required

Proven experience in office management or sales administration

Previous experience within a sales environment is essential

Strong organisational and multitasking skills

Excellent communication and interpersonal abilities

Experience using CRM systems and Microsoft Office packages

Ability to work under pressure and meet deadlines

Leadership or supervisory experience preferred

High attention to detail and a proactive approach

Benefits

Company performance bonus

25 days holiday plus Bank Holidays

Pension scheme

Free onsite parking

Opportunity to work within a growing and supportive business

If you have the relevant skills and experience and are looking for an exciting opportunity as a Sales Office Manager, then please apply today!