Sales Manager

Sales Manager

East of Scotland

OTE £60,000 - £70,000

We are partnering with a growing and ambitious organisation to recruit a Sales Manager to lead its internal sales and customer success function. This is a hands-on leadership role responsible for driving sales performance, improving conversion rates and maximising customer lifetime value. Working closely with senior leadership, you will play a key role in shaping sales processes, developing a high-performing team and ensuring every opportunity is effectively managed from initial enquiry through to long-term customer retention. This is an exciting opportunity to join a business with strong growth plans, a collaborative culture and genuine opportunities for progression.

Key Responsibilities

Lead, coach and develop a team of internal sales professionals, driving high performance and continuous improvement.

Take ownership of the internal sales pipeline, ensuring opportunities are effectively managed, progressed and converted.

Monitor sales performance, conversion rates and service levels, identifying trends and implementing improvements to maximise results.

Develop and enhance sales processes, playbooks and customer engagement strategies to improve efficiency and customer experience.

Manage customer retention, referral and cross-selling initiatives to increase revenue and customer lifetime value.

Produce regular performance reports and insights for senior leadership, ensuring clear visibility of team and pipeline performance.

Requirements

Proven experience in a sales management, internal sales or business development leadership role.

Experience coaching, motivating and developing a sales team within a target-driven environment.

Strong track record of managing sales pipelines, lead conversion activity and CRM systems.

Ability to analyse sales data, identify performance trends and implement effective improvement strategies.

Excellent communication and stakeholder management skills, with the ability to influence at all levels.

Highly organised, commercially focused and capable of managing multiple priorities in a fast-paced environment.

Due to the immediacy of this requirement, we are only able to consider candidates who are currently based within commuting distance of the office location.

If you are interested in discussing this role further, please contact Robyn Christie at Iconic Resourcing -

At Iconic Resourcing, we understand that not all candidates will meet every desired qualification or skill listed for the job positions posted on behalf of our clients. However, if you believe you can add value to the role despite having a slightly different experience from what we've identified, we would be thrilled to learn more about you.

Iconic Resourcing is committed to partnering with clients who share our values of inclusivity and diversity. We work with many businesses that recognise the importance of creating a welcoming and respectful workplace for all employees. As an equal opportunities employer, we treat all applications fairly and equally. We act as both an employment business and an employment agency and are happy to accommodate any reasonable adjustments required. To view all of our Iconic Jobs across Scotland, please visit our website.