Sales Executive

The opportunity

Greys Specialist Recruitment is working with an established B2B supplier of technical products used across the construction and trade sectors.

The business is looking for a Sales Executive to join one of its busy regional teams. This is a varied position combining inbound customer service, sales administration and proactive account development.

You will work closely with customers, colleagues and technical specialists to ensure enquiries are handled properly, orders run smoothly and commercial opportunities are followed up.

Previous technical product knowledge is not essential, as full training will be provided. However, you must be confident speaking with customers, managing several priorities and looking for opportunities to grow existing accounts.

Key responsibilities

Respond to customer enquiries by telephone and email.

Understand customer requirements and recommend suitable products or solutions.

Prepare quotations, process orders and provide delivery updates.

Work with internal technical specialists when customers require more detailed product advice.

Resolve order issues, returns and general account queries.

Proactively contact existing, prospective and previously inactive customers.

Promote relevant products, offers and sales campaigns.

Develop relationships with regular customers and identify opportunities to increase account spend.

Follow up quotations and enquiries to help convert opportunities into orders.

Maintain accurate customer, order and activity records within the CRM.

Support the wider team with administration and day-to-day operational tasks.

About you

Previous telephone-based sales, internal sales or customer-service experience.

Confident communicating with customers and building relationships.

Commercially aware and comfortable identifying sales opportunities.

Organised, dependable and able to manage competing priorities.

Comfortable using email, Microsoft Word, Excel and CRM systems.

A practical, positive approach to resolving customer problems.

Able to remain calm while working in a busy environment.

GCSEs in English and Maths, or equivalent qualifications.

Experience within construction, builders’ merchants, distribution, trade supplies or technical products would be advantageous but is not essential.

What’s on offer

£30,000 annual salary.

Full product and systems training.

Ongoing support from experienced colleagues and technical specialists.

Opportunity to develop a longer-term career within internal sales and account management.

Free on-site parking.

Monday-to-Friday working hours.