Sales Development Representative

Sales Development Representative

🚀 Ready to launch your sales career?

Join our high-energy team in Milano and help us bring smarter payment solutions to small businesses across the Italy.

At SumUp, we’re on a mission to empower small merchants by making payments simple, accessible, and hassle-free. Today, we support over 4 million businesses in 30+ countries — and we’re just getting started. As a Sales Development Representative (SDR), you’ll be the first point of contact with future SumUp merchants, introducing them to a product that actually makes a difference.

Whether you're just starting out or looking to grow in your sales career, this role offers the perfect launchpad:

📞 Build real sales skills 🌍 Work in a diverse, international team 🧠 Learn fast with expert mentorship 🚀 Grow your career in tech from day one

What you'll be up to

Proactively reach out to businesses via targeted outbound calls to understand their needs and assess their fit for SumUp’s POS and payment solutions

Qualify merchants by gathering key business information and offering insights into how our products can support their operations

Schedule high-quality, localized appointments for our Field Sales team to conduct in-depth demos, negotiate terms, and close deals

Focus on outreach to merchants who haven’t requested contact, using outbound tools, lead lists, and past opportunity data

Play a key role in driving deal generation by ensuring Field Sales has a strong pipeline of well-matched, engaged prospects

We’d love to meet you if you have

Strong communication skills and a friendly, confident phone presence

At least 1 year of experience working directly with customers or clients in a fast-paced environment

Fluency in English and Italian

A track record in outbound outreach — you’re comfortable starting conversations from scratch

Some hands-on cold calling experience (and the resilience that comes with it!)

Previous sales experience — not a must, but definitely a plus

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