Sales Coordinator

Sales Coordinator (Full Cycle) – Industrial Supplies

Central Scotland (Office-based with flexibility)

Full-time | Permanent | Monday to Friday 8:30am – 5:00pm

Salary £27k - £30k + Bonus

The Role

We are looking for a highly organised and customer-focused Sales Coordinator to join the team within a growing industrial supplies / Nuts, Bolts & Fasteners business.

This is a full-cycle sales coordination role, where you will take ownership of customer accounts from initial enquiry through to order fulfilment and aftercare. You’ll play a key part in delivering a first-class service, ensuring customers receive the right products, on time, every time.

Key Responsibilities

Manage the entire sales process from enquiry to delivery and aftercare

Identify any upselling needs

Process customer orders accurately and efficiently

Provide quotes, pricing and product advice (nuts, bolts & industrial fasteners)

Act as the main point of contact for customer accounts

Liaise with internal teams (sales, warehouse, purchasing) to ensure smooth order fulfilment

Track orders and proactively communicate updates to customers

Handle queries, returns, and resolve issues quickly and professionally

Identify upselling and cross-selling opportunities within accounts

Maintain accurate records within CRM / ERP systems

What We’re Looking For

Experience in a sales coordination, internal sales, or customer service role

Ideally from an industrial, manufacturing, engineering, or construction supplies background

Strong organisational skills and attention to detail

Confident communicator with a customer-first approach

Ability to manage multiple orders and priorities in a busy environment

Good IT skills (Excel, CRM systems, order processing systems)

Knowledge of nuts, bolts, fixings or industrial products is highly desirable, but not essential.

What You’ll Get

Competitive salary and bonus structure

Stable, well-established business with growth plans

Supportive team environment with training provided

Opportunity to build long-term customer relationships

Career progression within sales or account management

Why Join Us?

You’ll be joining a business where service, reliability and relationships matter. This role is ideal for someone who enjoys seeing the full journey of a sale through to completion, rather than just passing orders along.

Apply Today

If you’re a motivated, detail-driven individual who thrives in a fast-paced sales environment, we’d love to hear from you.