Sales Associate (Neal Street)

Sales Associate (Neal Street) Location: Covent Garden, London Salary Range: £30-35k Job Type: Full-time, permanent

Nokwol is entering an exciting phase of growth with an ambitious retail store rollout programme planned over the next 12-months. We're looking for someone who genuinely loves footwear, understands what great service feels like, and wants to be part of something that's still taking shape. You'll be on the floor, with customers at our new Neal Street store.

Key Responsibilities

Deliver a warm, knowledgeable experience to every customer

Keep the shop floor looking the way it should

Achieve individual sales and service targets

Develop expert product knowledge across the collection

Share customer feedback and commercial insights with management

About You

You've worked in retail or a customer-facing role before. You're confident, curious, and you take pride in the details. You don't need a script to start a conversation. Premium or fashion footwear experience is a bonus, but an interest is a must.

Previous retail experience, or a strong interest in luxury fashion

Confident, friendly, chatty and enthusiastic personality

Passionate about sneakers, shoes, and great customer experience,

Must be available to work weekends and key busy periods (e.g., holidays, launches)

Punctual, dependable, and able to keep up with a fast retail pace