Sales Account Manager

Sales Account Manager

£30,000 to £34,000 Basic salary (OTE £40-45k)

Burntwood

Excellent Bens

Monday – Friday

Our client a leader in their field is now seeking a Sales Account Manager to support in the development of new partners to ensure the continued expansion of the UK market

The requirement is for an office based point of contact for existing customers developing long term relationships, and generating additional business. Previous experience and a track record of building and delivering relationships is essential.

Key Roles and Responsibilities

Manage a busy account portfolio of repeat customers, maintaining strong, ongoing relationships.

Understand customer needs to provide tailored product advice and accurate quotations using CRM tools.

Proactively conduct outbound telephone sales calls to identify and qualify new business opportunities, focusing on lapsed or pre-existing clients, present product solutions, and close sales.

Actively pursue new business and respond promptly to web and phone enquiries.

Re-engage previous customers to revive sales opportunities through targeted outbound calling campaigns.

Keep customer records current and participate in regular sales meetings and product training to stay informed and effective.

Maintain and develop customer relationships with consistent communication and exceptional service.

Spot opportunities to upsell additional products and services.

Prepare and issue quotes accurately, ensuring CRM data is up to date.

Generate new leads and sales through persistent and strategic outbound telephone calls, demonstrating excellent communication, negotiation, and objection-handling skills, particularly focusing on lapsed or pre-existing clients.

Handle inbound enquiries efficiently and professionally.

Collaborate with suppliers and internal teams to remain knowledgeable about product updates.

Contribute insights and forecast sales during monthly meetings.

The ideal candidate will possess the following experience.

B2B Sales, Account management or Internal Sales background.

Enthusiastic and willing to learn new skills and work within a small, fast paced company.

Excellent written and verbal communication skills required.

Proficient in hubspot , CRM systems, office 365

Confident communicator both internally with the team and externally with your managed accounts.

Proactive, organized, great time and work-load management to prioritize tasks and actions.

Experience with working within the software industry desirable but not essential.

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