Sales Account Manager

Sales Account Manager

Location: Lichfield

Salary: £30,000 + Excellent Benefits

Hours: Monday to Friday 9- 5pm

Our client is a well-established and growing business seeking a proactive Sales Account Manager to join their friendly team in Tamworth. This is a varied role combining account management and sales administration, making it ideal for someone who enjoys building customer relationships.

The Role

As a Sales Coordinator, you will play a key role in supporting customers throughout the sales process while identifying opportunities to strengthen client relationships.

Sales Account Manager Responsibilities

Manage a portfolio of existing customer accounts, building long-term relationships.

Process customer orders accurately and efficiently from enquiry through to delivery.

Respond to inbound sales enquiries, preparing quotations and following up opportunities.

Proactively contact existing customers to identify additional sales opportunities and generate repeat business.

Liaise with customers regarding orders, delivery schedules and product availability.

Work closely with internal departments to ensure orders are fulfilled on time.

Maintain accurate customer records and sales activity using the CRM system.

Provide exceptional customer service, resolving queries promptly and professionally.

Support the external sales team with quotations, account management and administration.

Help achieve team sales targets by delivering outstanding customer support and identifying opportunities for account growth.

Sales Account Manager requirements;

Previous experience within an Internal Sales, Sales Coordinator, Sales Support or Customer Account Management role.

Excellent communication and relationship-building skills.

Strong organisational skills with the ability to manage multiple priorities.

Experience processing customer orders and quotations.

A proactive and commercial approach with a passion for delivering excellent customer service.

Good IT skills, including experience using CRM systems and Microsoft Office.

Keywords

Sales Coordinator, Internal Sales, Sales Administrator, Account Manager, Customer Account Manager, Sales Support, Customer Service, Order Processing, Sales Office, Sales Executive, Account Management, Quotations, CRM, Customer Relations, Sales Administration, Order Management, Business Development, Inbound Sales, Outbound Sales, Key Accounts, B2B Sales, Office Based, Tamworth, Staffordshire.