Our sales team is committed to customer centricity by focusing on understanding and meeting the unique needs and aspirations of each custome…
We are a well-established provider of time and attendance, access control and workforce management software, serving over 75,000 users across the UK with both standard and bespoke solutions. Our product suite spans time and attendance, scheduling, HR, access control and job costing, along with complementary mobile and biometric solutions.
The Role
We're looking for a Sales Account Manager to nurture and grow relationships within an existing portfolio of clients. This is a pure account management and growth role — the focus is on renewing, retaining and expanding revenue within your account base. You'll be the primary point of contact for your clients, building trusted relationships across HR, operations, payroll, finance and IT, and identifying opportunities to grow each account through additional products and services.
The Opportunity
This is more than a standard sales role. As a growing business, we offer the chance to learn how a company really works, not just how to sell. You'll own your portfolio and are encouraged to treat it as your own business — working closely with our marketing team to generate growth, shaping your own plans, and seeing the direct impact of your work.
Location & Travel
This is a home-based role covering a national portfolio of accounts, generally concentrated around the UK's major cities. You'll manage your own diary and plan your week as you see fit. Most client contact is via Teams, with around one face-to-face client visit per week once trained, plus further UK travel as needed.
Key Responsibilities
Build and maintain strong, long-lasting client relationships, engaging stakeholders across HR, operations, payroll, finance and IT as a trusted advisor
Meet or exceed growth and revenue targets through upsell and cross-sell across the product suite
Develop account plans, conduct research into growth areas, and forecast/track account metrics
Maintain deep product knowledge and stay current on industry and competitor trends
Negotiate contract terms and pricing, prepare proposals, and close agreements
Resolve client inquiries and issues, collaborating with internal teams as needed
Maintain accurate CRM records and provide regular sales updates
Partner with marketing, product and customer support to align strategies and drive growth
What We're Looking For
Around 1–3 years' proven sales or account management experience (less experienced candidates with real drive to win and grow accounts will also be considered)
Proficiency in CRM software and Microsoft Office
Full UK driving licence and willingness to travel to client sites
Excellent communication, presentation and interpersonal skills
Strong negotiation skills
Results-driven with a track record of meeting or exceeding targets
Ability to manage your own workload, prioritise and meet deadlines
Self-motivated, proactive, resilient, commercially driven, honest, dependable and accountable
Bachelor's degree in business, marketing or a related field
Experience in software or SaaS sales
Knowledge of workforce management, HR or payroll industry trends
Account planning and forecasting experience
Flexible, adaptable and keen to learn
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
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