Resourcing Business Partner

Reed Talent Solutions is trusted by organisations across the private and public sectors to deliver complex, high-volume recruitment solutions. We’re now looking for a Resourcing Business Partner to take ownership of key Managed Service accounts, driving delivery, strengthening client relationships, and unlocking growth opportunities.

If you thrive in a fast-paced, client-facing role where you can influence strategy and deliver measurable results, this is your opportunity to make a real impact.

About the role

As a Resourcing Business Partner, you’ll take ownership of delivering outstanding recruitment solutions across Managed Service accounts within our client portfolio. Acting as the key operational lead, you’ll ensure service excellence, meet commercial objectives, and build long-term, trusted partnerships.

You’ll operate at the heart of complex recruitment delivery—working across multiple stakeholders, managing escalations, and continuously improving performance to exceed client expectations.

Key responsibilities

Service delivery & performance

Own the end-to-end delivery of Managed Service recruitment solutions for key client accounts

Lead high-volume recruitment campaigns, ensuring delivery against SLAs, KPIs and quality standards

Coordinate delivery across on-site teams, Reed service centres, and third-party suppliers

Ensure seamless integration of attraction, assessment, onboarding and screening processes

Act as the primary escalation point for operational issues and drive swift, effective resolutions

Client relationship management

Build and maintain strong relationships up to senior stakeholder level

Develop a deep understanding of each client’s business, workforce plans, and challenges

Lead and contribute to service review meetings, presenting performance insights and solutions

Deliver clear and actionable MI to track performance and inform decisions

Identify opportunities to grow accounts and expand Reed’s service offering

Commercial impact

Deliver against financial targets, ensuring profitability and sustainable growth

Drive improved fill rates by collaborating across the Reed network

Identify and convert opportunities for additional revenue and service enhancements

Ensure all services remain aligned to contractual and SLA requirements

Continuous improvement

Proactively identify risks, issues, and opportunities within accounts

Embed best practice and market-leading recruitment solutions

Enhance service delivery through innovation, collaboration, and expert insight

What you’ll bring

Strong stakeholder management skills, with the confidence to influence at senior level

Experience managing complex accounts, multiple stakeholders, and competing priorities

A proactive, solutions-focused approach with a passion for service excellence

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Why join Reed Talent Solutions?

Be part of a market-leading organisation with a strong reputation and ambitious growth plans

Work on complex, high-impact client accounts where you can make a visible difference

Collaborate with experienced teams across a well-connected national network

Opportunities to grow your career within a diverse and established group

How to apply

If you’re ready to take ownership of strategic client accounts and deliver outstanding recruitment solutions, we’d love to hear from you.