At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!
As the Regional BDR Manager for the UK & Ireland, you will be the dedicated, hands-on owner for ensuring high performance and revenue generation across all outsourced commercial activities within your region.
This role is responsible via the vendor for the lead generation performance, revenue targets, and the end-to-end management of vendor services for the UK & Ireland. The role is also responsible for driving continuous improvement in vendor sales performance, return on investment, and optimising process efficiency to meet regional commercial objectives. You will act as a key liaison between the regional commercial teams and the vendor to effectively execute and grow outsourced activities. This is an individual contributor role with no direct reports.
Revenue & Performance Management
Own pipeline generation targets delivered by the outsourced ADR/SDR partner, measured by qualified opportunities, conversion to sales pipeline, and revenue attribution.
Define, track, and review quantitative KPIs (e.g. SQLs, meeting-to-opportunity ratio, cost per lead).
Partner with internal Sales and Marketing teams to align demand generation campaigns with ADR output.
Identify performance gaps and implement corrective actions to ensure attainment of revenue-linked targets.
Build dashboards and monthly performance reviews focused on ROI and impact on closed revenue.
Vendor Relationship & Governance
Act as the single point of contact for the vendor at operational and leadership levels.
Lead quarterly business reviews of vendor performance (QBRs)
Ensure adherence to SLAs and KPIs, including quality standards, compliance, a
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)
