Quality Manager

Owen Daniels are currently recruiting for an experienced Quality Manager to join a well-established and highly respected manufacturing business based in Worcester.

This is a key leadership position within the organisation, responsible for developing and implementing the overall Quality strategy, while also remaining hands-on with the day-to-day management and continuous improvement of the Quality function.

The successful candidate will have a strong background within a manufacturing or engineering environment, with proven experience managing a Quality team, developing Quality Management Systems (QMS), driving continuous improvement and ensuring consistently high standards across the business. This is an excellent opportunity for an experienced Quality professional who enjoys combining strategic leadership with hands-on Quality management.

Key Responsibilities

Develop, implement and maintain the company's overall Quality strategy in line with business objectives.

Lead, manage and develop the Quality team, providing clear direction, support and accountability.

Take ownership of the Quality Management System (QMS) and ensure it remains effective, compliant and continually improved.

Drive a strong culture of continuous improvement, quality ownership and operational excellence.

Manage internal and external audits, ensuring appropriate corrective and preventative actions are implemented.

Monitor and improve Quality KPIs, identifying trends and opportunities for improvement.

Lead investigations into non-conformances, customer complaints and quality issues, implementing effective root cause analysis and corrective actions.

Work closely with Production, Engineering, Operations and other departments to improve processes and reduce quality-related issues.

Support the introduction and improvement of manufacturing processes, procedures and standards.

Ensure products and processes meet customer, regulatory and business requirements.

Develop and maintain Quality procedures, documentation and standards.

Provide hands-on support and guidance on Quality issues across the manufacturing operation.

Promote best practice methodologies including root cause analysis, corrective actions and continuous improvement.

Prepare and present Quality performance information to senior management.

Ensure the business remains prepared for customer, supplier and certification audits.

About YouWe are looking for a proactive and commercially aware Quality Manager who can operate confidently at both strategic and operational levels. You will ideally have:

Proven experience working in a Quality Manager / Senior Quality / Quality leadership position within manufacturing or engineering.

Previous experience managing and developing a Quality team.

Demonstrable experience developing and implementing a Quality strategy.

Strong practical experience managing and improving a QMS.

A hands-on approach with the ability to get involved in Quality issues on the shop floor.

Experience with internal and external audits.

Strong knowledge of non-conformance, corrective action and root cause analysis.

Experience driving continuous improvement and quality performance.

Excellent problem-solving and analytical skills.

Strong communication skills, with the ability to influence stakeholders at all levels.

The ability to balance long-term Quality strategy with the practical demands of a busy manufacturing environment.

Relevant experience with ISO 9001 and formal Quality qualifications would be advantageous. What's on Offer?

Salary of £55,000 – £75,000, depending on experience.

A senior position with genuine responsibility for the Quality function.

The opportunity to shape and develop the company's Quality strategy.

The chance to lead and develop an established Quality team.

A hands-on role within a technically focused manufacturing environment.

Long-term career development within a successful and established business.

Apply NowIf you are an experienced Quality Manager with a strong manufacturing background and are looking for a role where you can combine team leadership, Quality strategy, QMS ownership and hands-on Quality improvement, we would be keen to hear from you. Apply today with your CV for immediate consideration.