Property Manager

PROPERTY MANAGER

Scanlans Property Management • £Competitive, aligned to experience and portfolio size • Home Based/Birmingham

ROLE OVERVIEW

We are looking for a Property Manager who can take full ownership of a portfolio of residential developments across Birmingham and the surrounding areas, delivering a high standard of service across all aspects of property management.

You will act as the main point of accountability for your developments, responsible for service delivery, client relationships and long-term asset care.

The portfolio has been structured to be manageable and sustainable, allowing you to focus on quality, consistency and proactive management.

ROLE EXPECTATIONS

This is a varied, multi-site role requiring strong organisation, sound judgement and confidence managing clients, residents and contractors.

You will

Take full ownership of your portfolio, ensuring consistently high service delivery

Build strong relationships with clients, residents and stakeholder groups including RMCs and RTMs

Ensure effective communication across all developments, responding to queries in a timely and professional manner

Manage budgets and work closely with accounts teams to ensure accurate financial control

Source, appoint and manage contractors, ensuring works are delivered to the required standard and cost

Ensure full compliance with Health & Safety, legislation and industry best practice

Handle complaints and issues effectively, resolving them in a timely manner

Identify opportunities for improvement and proactively manage risk across your portfolio

WHAT SUCCESS LOOKS LIKE

You’ll be successful in this role if

Your developments are stable, compliant and well managed

Clients trust you and see you as their main point of contact

Communication across your portfolio is clear, consistent and proactive

Budgets and financial management are accurate and well controlled

Issues are identified early and resolved effectively

HOW YOU’LL SPEND MOST OF YOUR TIME

Most weeks, you’ll be

Managing the day-to-day performance of your residential portfolio

Carrying out site inspections to ensure standards are maintained

Building strong relationships with clients, residents and contractors

Attending meetings with clients, residents and stakeholder groups

Overseeing contractor performance and project delivery

Working with internal teams including accounts and operations

Managing reporting and ensuring developments are running effectively

You’ll work from home, with regular site visits across your Birmingham-based portfolio and occasional travel to the office as required, trusted to manage your time and priorities effectively

WHO THIS ROLE IS FOR

This role suits someone who

Has experience in residential block/property management

Is confident managing a portfolio independently

Has strong client relationship and communication skills

Is organised, proactive and able to manage multiple priorities

Has a strong understanding of leasehold management and industry best practice

Takes pride in delivering a high-quality service

EXPERIENCE THAT HELPS

Experience managing residential portfolios

Strong understanding of leasehold legislation

Experience working with RMCs, RTMs and resident groups

Experience managing contractors and overseeing works

Full UK driving licence

TPI Associate membership (or willingness to work towards)

WHAT WE OFFER

Competitive salary, aligned to experience

Discretionary bonus

Home-based working with portfolio travel

25 days holiday plus bank holidays

Private medical insurance, life assurance and enhanced family leave

Fully funded training and professional development

Paid sabbaticals as a loyalty reward

Pension scheme and employee assistance programme

Discounts across travel, retail, fitness and entertainment

ABOUT SCANLANS PROPERTY MANAGEMENT

Scanlans Property Management is a well-established residential block management business, known for delivering a high standard of service to clients, leaseholders and residents across the North and Midlands. We manage a varied portfolio and take pride in providing proactive, professional support that makes a real difference to the communities we look after.

Scanlans is part of Trinity Property Group (TPG) and the wider Odevo Group, giving our teams the backing of a leading international property management business, with the investment, stability and career development opportunities that come with being part of a growing group.

HOW WE HIRE

Initial conversation with our talent team

Interview focused on experience, judgement and approach

We aim to complete the process within two to three weeks and communicate clearly throughout.

INTERESTED?

Apply with your CV.

All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.