Property Administrator

Property Administrator & Customer Service Coordinator

Leeds (Hybrid Working)

Circa £27,000 - £28,000

We are currently recruiting on behalf of a rapidly growing property business that is launching a new office in Leeds due to continued expansion. This is a fantastic opportunity to join a dynamic and fast-paced organisation at an exciting stage of its growth journey.

Our client is looking for a highly organised and customer-focused Property Administrator & Customer Service Coordinator to play a key role in supporting the end-to-end property process.

The Opportunity

This is a varied and hands-on position where you will act as a central point of contact between customers, solicitors, internal teams and third-party suppliers. You will help ensure that property transactions progress smoothly, deadlines are met, and customers receive excellent service throughout.

The role offers a great blend of administration, coordination and customer interaction—ideal for someone who enjoys managing multiple tasks and keeping processes on track.

Key Responsibilities

Supporting customers from initial agreement through to completion, providing guidance and regular updates

Coordinating with solicitors to progress cases and ensuring all documentation is complete

Chasing outstanding paperwork and maintaining accurate case records

Managing AML and identity checks in line with processes

Booking and coordinating property photography, floorplans and related marketing materials

Arranging keyboxes, access and completion-day requirements

Liaising with third-party suppliers including agents, couriers and contractors

Acting as the first point of contact for customer queries, escalating where necessary

Keeping CRM systems and trackers up to date

What We’re Looking For

Strong administration and organisational skills

Excellent communication skills, both written and verbal

Previous experience in administration, customer service, property, conveyancing support, or a similar coordination role

High attention to detail and ability to manage multiple cases simultaneously

Confident dealing with customers and external stakeholders

Proactive approach with the ability to take ownership of tasks

Good IT skills, including CRM systems and spreadsheets

Property or conveyancing experience would be beneficial, but not essential—attitude, organisation and customer focus are key.

Why Apply?

Join a growing business at an exciting stage of expansion

Be part of a newly established Leeds office

Varied and fast-paced role with real responsibility

Opportunity to develop within the property sector

Supportive and collaborative team environment

If you’re someone who thrives on organisation, enjoys keeping things moving behind the scenes, and takes pride in delivering excellent customer service, I would love to hear from you.

For further details please contact Alexandra Elliott on Tel or email