Programs & Business Operations Lead, EMEA

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join

The Homes Supply team is responsible for growing Airbnb’s supply base and ensuring we maintain a diverse, high-quality portfolio of home listings that meet guest expectations for value, variety, and experience. The team also supports hosts globally by enabling efficient planning and execution of growth strategies that align with Airbnb’s mission and resonate with local communities.

The Difference You will Make

This role requires candidates to be based in Barcelona, London, Paris. This role is not eligible for relocation support.

As a EMEA Supply Business Operations, you are entrusted with the Strategy and Planning activities for the region, working closely with the Territory Managers, Acquisition Lead, as well as many cross-functional teams.

A Typical Day

Strategic Planning & Analysis

Partner with the EMEA Homes Director to define and execute regional strategy, goals, and key initiatives

Build and maintain frameworks for tracking business performance against OKRs and company priorities

Conduct deep-dive analyses on market trends, competitive landscape, and growth opportunities across EMEA

Operational Excellence

Design and improve operational processes to increase efficiency, transparency, and cross-functional alignment

Own the cadence of business reviews (WBRs, MBRs, QBRs), ensuring the leadership team has clear visibility into performance

Identify bottlenecks, risks, and opportunities — and drive action plans to resolution

Cross-Functional Collaboration

Act as a connective tissue between the EMEA Homes team and key partners including Product, Marketing, Policy, F