Product Sales Executive (Banking & Payments)

ABOUT TIDE

At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.

Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.

Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.

Tide facts

Tide is available for UK, Indian, German and French SMEs

Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly

Over $300 million raised in funding

Over 2,500 Tideans globally - we’re diversity champions!

We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.

ABOUT THE ROLE

As Product Sales Executive (Banking & Payments) you will

Call our existing members - build rapport with them, understand their businesses and will upsell relevant products or services to help them thrive

Work cross functionally with other departments to understand upcoming product launches and ensure that you can pitch these to our members

Work in a dynamic and data driven environment to reach team and individual targets

Play a part in testing of new leads/scripts that support the team overall as we work in new areas of the business

Get to know these leads/prospective members, and how their businesses plan to operate and will recommend relevant products and services to help them thrive

Spend time to take on ad hocs tasks and work on projects that support other business areas

WHAT WE ARE LOOKING FOR

Tide is seeking a dynamic Product Sales Executive (Banking & Payments) to drive our mission of supporting small, growing businesses. You'll thrive in a fast-paced, ever-changing environment and bring a target-oriented, entrepreneurial approach to our team. The ideal candidate will have:

Previous financial services telesales experience and success working towards a revenue target

Experience using Kustomer (or a similar CRM tool)

Willingness to take on new projects and get involved in the teams growth

An excellent telephone manner and objection handling skills

Excellent verbal, written and interpersonal communication skills in English

Confident, outgoing and enthusiastic nature

Self motivation and conscientiousness, wanting to make a real difference to the business

Willingness to work with Product Owners across all areas of businesses in gaining feedback that can make the real changes to members experience of Tide

Some knowledge of Buyer Behaviour, Sales and KYC

Ability to get your strengths from working and collaborating in a team dynamic but also to work independently to your KPIs and targets

WHAT YOU WILL GET IN RETURN

25 days paid annual leave

3 paid days off for volunteering or L&D activities

Commission based bonus structure

Extended maternity and paternity leave covered by the company

Personal L&D budget

Additional health & dental insurance

Mental wellbeing platform

Fully covered Multisports card

Food vouchers

Snacks, light food, drinks in the office

WFH equipment allowance

Flexible working from home

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a