About The Role FDM is a global business and technology consultancy seeking a Product Owner / Scrum Master to work for our client within the Higher Education sector. This is initially a 6-month fixed term contract with very good prospects to extend and will be a hybrid role based in London, with an expectation of 2 days per week onsite.
Our client is seeking an experienced Product Owner / Scrum Master to join a high performing digital team supporting Product Managers across a portfolio of digital products and platforms. This role combines agile delivery leadership, product ownership support, stakeholder engagement and Scrum Master responsibilities across multiple product squads.
You will work closely with Product Managers, business stakeholders and technical teams to translate product strategy and roadmap priorities into actionable delivery plans. Acting as the bridge between product leadership and delivery teams, you will drive successful product delivery whilst establishing the structure, cadence and collaboration required for effective execution. This is an excellent opportunity for someone who thrives in fast paced environments and enjoys bringing clarity and leadership to complex digital programmes.
Support Product Managers in delivering product strategy, roadmap objectives and agreed business outcomes across multiple digital products and platforms.
Own and manage product backlogs, ensuring priorities remain aligned to organisational objectives and customer needs.
Define and refine user stories, requirements and acceptance criteria to provide clear direction to delivery teams.
Facilitate Agile ceremonies including sprint planning, daily stand ups, sprint reviews, retrospectives and backlog refinement sessions.
Drive stakeholder engagement across business, product and technology teams, ensuring priorities, risks and delivery progress are clearly communicated.
Establish and embed strong Agile ways of working, promoting accountability, consistency and continuous improvement across squads.
Remove blockers, coordinate dependencies and proactively manage risks to maintain delivery momentum.
Track delivery metrics, sprint outcomes and team performance to improve predictability, efficiency and delivery confidence.
Collaborate closely with engineering teams to understand technical constraints, delivery approaches and dependencies.
Foster a collaborative and high performing team culture that encourages learning, transparency and shared ownership.
About You
Proven experience working as a Product Owner, Scrum Master, Delivery Lead or hybrid Product Owner / Scrum Master within Agile delivery environments.
Strong understanding of Agile delivery frameworks including Scrum, Kanban and modern product operating models.
Experience supporting Product Managers in the delivery of digital products, platforms and transformation initiatives.
Demonstrable experience managing and prioritising product backlogs whilst coordinating delivery across multiple teams.
Strong stakeholder management and communication skills, with the ability to build relationships and influence at all levels.
Experience facilitating Agile ceremonies and embedding effective delivery governance and team cadence.
Strong organisational, planning and facilitation skills with a proactive and solutions focused mindset.
Experience monitoring delivery metrics and using data to improve team performance and delivery outcomes.
Ability to engage confidently with technical teams and contribute to discussions around delivery approaches, risks and dependencies.
Experience working with Microsoft technologies including: Microsoft Power Platform, Power Apps, Dynamics 365 and Power BI.
Experience delivering digital products within Higher Education, Public Sector or large enterprise environments would be highly desirable.
Scrum Master certification (CSM, PSM or equivalent) and/or Product Owner certification (PSPO, CSPO or equivalent) desirable.
Experience delivering customer facing platforms, web portals or digital transformation programmes is advantageous.
Minimum 5+ years' experience in Product Ownership, Scrum Mastership, Agile Delivery or related digital product delivery roles.
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