Product Owner

Product Owner - Back of house technology

Compass Group UK & Ireland

Office Base - Birmingham/Hybrid

Compass Group UK & Ireland is the leading food and support services provider, delivering high-quality services across sectors including workplace, education, healthcare, and leisure. As part of our digital transformation, we are evolving our product-led operating model and investing in innovative technology to enhance operational efficiency and user experience across our business.

We are now looking for a Product Owner to join our Back of House Technology team. The Role As Product Owner, you will play a critical role in shaping and delivering product solutions within a cross-functional squad. You will own the product backlog, set priorities, and ensure your team is focused on delivering measurable value aligned to business and operational outcomes.

Working within a product-led, agile environment, you will collaborate closely with Engineering, Architecture, Business Analysis, and key stakeholders to translate strategy into deliverable outcomes and continuously improve product performance. Key Responsibilities Product Ownership & Roadmap

Define and communicate product vision aligned to wider technology and business strategy

Maintain a clear, outcome-driven roadmap, adapting based on insight and performance

Ensure all work contributes to measurable business and operational goals

Backlog Management & Prioritisation

Own and prioritise the product backlog to maximise value and impact

Balance customer needs, operational efficiency, risk, and technical sustainability

Ensure a steady pipeline of well-defined, delivery-ready work

Discovery & Insight

Work with stakeholders to understand user needs and operational challenges

Lead discovery activities to validate problems and shape effective solutions

Translate insights into clear requirements and success measures

Delivery Leadership (Agile)

Provide day-to-day direction to the squad, ensuring clarity of priorities and outcomes

Participate in agile ceremonies and drive effective, iterative delivery

Work with engineering to ensure realistic, transparent delivery plans

Stakeholder Management

Act as the primary contact for product-related decisions and communication

Build strong relationships across business and technology teams

Clearly communicate progress, risks, and trade-offs

Tribe Alignment & Dependencies

Collaborate with other Product Owners to manage cross-team dependencies

Align squad delivery with wider tribe priorities and roadmap

Support planning, governance, and delivery forecasting

Risk, Controls & Service Health

Ensure solutions meet security, data, and operational requirements

Balance innovation with reliability and technical sustainability

Use live service insights to continuously improve product performance

What We’re Looking For

Proven experience as a Product Owner in an agile, product-led environment

Strong backlog management and prioritisation skills with a value-driven mindset

Experience working with cross-functional technology teams

Ability to translate complex requirements into clear, deliverable outcomes

Strong stakeholder management and communication skills

Data-driven approach to decision making and continuous improvement

Why Join Us?

Be part of a large-scale digital transformation within a market-leading organisation

Work in a modern, product-led environment with cross-functional teams

Opportunity to shape and deliver technology that impacts operations at scale

Competitive salary and benefits package