Staff Product Manager
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-…
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
What is The Role
We're looking for a Product Manager to join our Revenue Technology (RevTech) Engineering team, working closely alongside a Principal PM to turn strategy into shipped product. This team builds Field internal tooling, GenAI-powered workflows, and Support experiences that Elasticians and our customers rely on every day — and when you get a feature right here, you feel it across the entire Field organization!
This role is a strong fit for Associate PMs, Business Systems Analysts, and Program or Project Managers who are ready to grow into full product ownership. We value diverse professional backgrounds and care more about how you think than where you've been.
What You Will Be Doing
Balance product discovery, execution and planning while staying close to the Principal PM, Revenue Operations, and Field business partners. In a typical week, you might be writing requirements with engineers in the morning, reviewing adoption data in the afternoon, and syncing with leaders on what's coming next.
Work collaboratively with engineers to translate Field team needs into clear requirements and well-scoped feature initiatives, each connected to a measurable business outcome.
Define what success looks like before development begins, then follow adoption and usage data to sharpen both current execution and future planning.
Ensure that features powered by GenAI are well-instrumented and delivering real return on investment — this team ships AI-powered workflows, and we take that responsibility seriously.
Spot opportunities to improve internal processes and feature sets, and follow through on them.
What You Bring
Professional experience with working across technical and business contexts and a passion for watching a feature go from idea to adoption. Specifically, we'd love to see:
Comfort in discussing technical tradeoffs with engineers, even without writing code yourself.
Experience using data to assess what's working and drive continuous improvement.
The ability to turn ambiguous problems into detailed, actionable requirements.
A collaborative approach, low ego and a genuine investment in the team's success.
Bonus Points
We'd be thrilled if you also bring experience with SQL, or platforms like Pendo, Amplitude, Fullstory, or Looker. As Elastic is distributed by design, we welcome candidates who are can work in remote-first environments!
Additional Information - We Take Care of Our People
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
Competitive pay based on the work you do here and not your previous salary
Health coverage for you and your family in many locations
Ability to craft your calendar with flexible locations and schedules for many roles
Generous number of vacation days each year
Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-…
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-…
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-…
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-…
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-…
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-…