Product Business Analyst
About usSFG20 is the industry standard for building maintenance. Providing services and pioneering technologies that empower people to creat…
Product Business Analyst- Broking
We are currently recruiting for a Product Business Analyst with Broking experience to join one of our Insurance clients on a 6-month contract.
Inside ir35
Hybrid- every Monday in Ipswich or London
Partner with business stakeholders, product leaders, UX designers, engineers, and analytics specialists to understand business challenges, identify opportunities, and define valuable outcomes.
Facilitate discovery activities, workshops, interviews, journey mapping, and collaborative working sessions to uncover user needs and business problems.
Translate strategic objectives, user needs, and business requirements into clear product initiatives, user stories, acceptance criteria, and delivery outcomes.
Support product backlog creation, refinement, prioritisation, and release planning activities, ensuring work is aligned to customer and business value.
Collaborate closely with UX colleagues to understand user journeys, validate concepts, and shape intuitive and effective user experiences.
Analyse business processes, customer workflows, and product performance to identify opportunities for optimisation, automation, and continuous improvement.
Use stakeholder feedback, operational insight, and product data to support informed prioritisation and decision-making.
Contribute to estimation, planning, dependency management, risk identification, and delivery governance activities.
Experience
Experience working as a Business Analyst, Product Analyst, Product Business Analyst, Agile Business Analyst, or a similar role within a technology or digital product environment.
Strong understanding of business analysis techniques, including stakeholder engagement, requirements elicitation, process analysis, and solution definition.
Experience supporting Agile product delivery using Scrum, Kanban, or similar delivery frameworks.
Experience creating user stories, acceptance criteria, process models, and other analysis artefacts.
Experience within Insurance, Risk, Financial Services, Analytics, or other regulated industries.
Experience supporting digital products, analytics platforms, workflow tools, or customer-facing applications.
Familiarity with Azure DevOps, GitHub, Jira, Confluence, Miro, Figma, Visio, or similar collaboration and delivery tools.
Experience working alongside UX designers, researchers, product managers, or service designers.
Exposure to data-driven product development, automation initiatives, or AI-enabled solutions.
Understanding of customer journey mapping, service design, or user-centred design approaches.
Experience operating in global teams across multiple locations and time zones.
Guidant, Carbon60, Lorien & SRG - The Vertage Group Portfolio are acting as an Employment Business in relation to this vacancy.
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)
About usSFG20 is the industry standard for building maintenance. Providing services and pioneering technologies that empower people to creat…
Computershare is global leader in financial administration with over 12,000 employees across more than 22 different countries. Many of the w…
Computershare is global leader in financial administration with over 12,000 employees across more than 22 different countries. Many of the w…
Computershare is global leader in financial administration with over 12,000 employees across more than 22 different countries. Many of the w…