Carrington Recruitment Solutions Ltd
L39AF
£70,000 – £90,000
Full-time
Remote
27 days ago
Process Improvement Programme Manager, Legal Operations, Insurance Operations, Business Operations, Professional Services, Liverpool Proces…
Process Improvement Manager (Finance 12 month FTC)
Edinburgh
Full time
Posted Today
158966
End Date
Wednesday 08 July 2026
Salary Range
£67,023 - £74,470
We support flexible working - click here for more information on flexible working options
Flexible Working Options
Hybrid Working
Job Description Summary
This is an exciting 12-month opportunity to join a high-performing Process Improvement team that's transforming how Finance works.
We're particularly excited about the future, with a strong focus on automation, AI, Copilot, Power BI and Power Automate. Whether it's building new insights through visualisation, automating manual processes or helping teams embrace emerging technologies, you'll be at the forefront of driving innovation across Finance.
Job Description
JOB TITLE: Process Improvement Manager (Finance 12-month Fixed Term Contract)
SALARY: As per range
LOCATION(S): Edinburgh New Uberior House
HOURS: Full-time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites
About this opportunity
This role is within the Group Cost Management team, where you'll be driving large process improvement initiatives through collaboration with Finance SMEs across Group Cost Management and the wider Finance teams, partnering with Finance colleagues to simplify processes, solve complex challenges and deliver smarter ways of working. Using Lean, Six Sigma, Agile and Change Management approaches, you'll help turn ideas into meaningful outcomes that make a real difference!
Uncover, understand and deliver Process Improvement initiatives.
Accountable for the approach and act as a single point of contact throughout delivery of BAU.
Lead the project team to understand and document processes, customer views, identification and validation of problems and 'waste', agreeing the most appropriate opportunities for improvement.
Build the enablement of Power Apps and AI solutions e.g. Power BI, Agents etc.
Collaborate to identify solutions and agree the best way forward with SMEs, and suppliers.
Track delivery of improvement projects, and manage plans, risks, issues, dependencies.
Ensure the Group Cost Management is engaged in Process Improvement, with active participation, PI infrastructure, communications, recognition, and developing skill sets.
Share knowledge of Process Improvement across Finance; building skills in others.
Why join us?
If you think all banks are the same, you're wrong. We're a pioneering, fast-changing business that's shaping finance as a force for good. If you're after a role where you can have an impact and do the best work of your career, you've just found it.
3 years or more experience in identifying and delivering process improvements or change initiatives through Lean / Lean Six Sigma / Agile / Change management approaches.
3 years or more experience working in Finance.
12 months or more experience developing Power Apps or AI Solutions e.g. Power Automate, Agents.
Excellent communication and stakeholder management.
Experience driving cultural change and/or capability uplift.
This is a place for you
We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.
We want to ensure all our candidates have the opportunity to shine. Please let us know if there is anything we can do to make the sure the assessment process works for you.
Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop.
A generous pension contribution of up to 15%
An annual performance-related bonus
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
30 days' holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies
Ready for a career where you'll learn and thrive? Apply today and find out more.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
Process Improvement Programme Manager, Legal Operations, Insurance Operations, Business Operations, Professional Services, Liverpool Proces…