Our key client is looking for a Proactive Resilience Product Owner to join on a 6 months+ rolling contract.
Key skills and experience required Proactive Resilience Product Owner x2Own and evolve a Proactive Resilience product/capability that anticipates, prevents, and mitigates technology and service disruption. You'll translate resilience outcomes (availability, recoverability, performance, operational readiness) into a clear product roadmap, measurable value, and repeatable adoption across platforms and teams. Key responsibilities include:
Product strategy & roadmap
Define product vision, target users and a prioritised roadmap aligned to business services.
Maintain a clear backlog of resilience features Outcome-driven delivery
Set OKRs/KPIs for proactive resilience.
Maintain a Community of Practice to surface potential resilience improvements, maintained and prioritised via a backlog
Resilience-by-designEmbed resilience enhancements into SDLC and change processes (non-functional requirements, release readiness, operational acceptance). Champion practices such as chaos engineering, game days, fault injection, capacity and performance testing, and DR readiness. Observability & insights
Partner with monitoring/observability teams to improve telemetry, alert quality, and actionable dashboards.
Use data to identify systemic risks, recurring failure modes, and "top offenders" across services.
Automation & operational excellence
Prioritise automation for detection, triage, and remediation.
Stakeholder management
Align engineering, operations, architecture, risk, and business stakeholders on resilience priorities.
Communicate progress and risk clearly to senior leadership; manage dependencies and delivery risks.
Governance & controls
Ensure the product supports relevant operational resilience expectations (e.g., impact tolerances, testing evidence, auditability).
Maintain documentation, controls evidence, and reporting suitable for risk and assurance audiences.
Required experience & skillsProduct ownership/management experience in platform, SRE or operational resilience domains.Strong understanding of:
Operational Resilience
SRE principles (SLO/SLI), incident/problem management, and service management.
Resilience patterns (redundancy, graceful degradation).
DR/BCP concepts (RTO/RPO), high availability, and dependency management.
Data-driven decision-making: ability to use incident, change, and telemetry data to prioritise.
Agile delivery expertise (Scrum/Kanban), backlog management, and stakeholder communication.
Desirable
Familiarity with resilience patterns and platform engineering.
Experience running game days/chaos experiments and translating findings into engineering work.
Financial services experience and comfort working with risk, compliance, and audit partners.
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£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)
