Principal Product Designer
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the…
About Skyscanner
Everyone loves travelling, but planning is not without its challenges ✈️. That's why we've spent 20 years building tools that turn travel-planning chaos into a breeze. Today, around 100 million travellers count on us every month to skip the whole “47 browser tabs open” phase and find flights, cars, and hotels quickly and easily 💻.
Joining Skyscanner means becoming part of a global brand that's striving to become the planet's go-to travel hack accessible for all 🌍.
Our vision? To be the world's number one travel ally. (Ambitious? 💪 Yes, but, hey, that's what got us here.)
About the role
We’re looking for a Principal Product Manager – AI Platform to build and scale the internal developer platform that enables teams to ship AI-powered products faster. Your primary responsibility will be to improve how engineers build, test, and deploy products — by creating platform capabilities, tooling, and workflows that significantly increase developer velocity and reduce friction.
This is a hands-on, platform-focused role for a PM who loves thinking in systems, translating cutting-edge AI capabilities into smooth, secure, and joyful experiences for engineers, data scientists, and PMs alike. You’ll define the backbone of our AI ecosystem — ensuring our teams can safely build, test, and ship smarter, faster, and better.
You can be based in Barcelona, Edinburgh or London, where we adopt a hybrid working policy of working in the office twice a week.
What you’ll be doing
Championing Developer Experience: Design platform capabilities that make experimentation, evaluation, and deployment of GenAI features frictionless — boosting productivity through measurable outcomes like DORA and Core4 metrics.
Driving AI Platform Strategy: Define the roadmap for Skyscanner’s GenAI platform, spanning infrastructure and tooling, developer productivity, and observability.
Leading with Security and Governance: Partner with security, compliance, and data governance t
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the…
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the…
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the…
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the…
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the…
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the…