Pre-Sales Solutions Engineer (Italian Speaking)

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.

Pre-Sales Solutions Engineer

Commercial | EMEA | Italian Speaking

About the Opportunity

Solutions Engineers at Klaviyo are technical sellers at the heart of our revenue motion. We don't just demo software. We work as trusted advisors, helping fast-growing commercial businesses understand how Klaviyo can solve their real challenges, and then we prove it.

We're looking for a Pre-Sales Solutions Engineer to join our EMEA Commercial team, covering the Entrepreneur and SMB segment. This is a great opportunity for someone early in their pre-sales career who is curious, eager to learn, and excited by the intersection of technology and sales. You don't need to have all the answers on day one. What matters is that you ask great questions, pick things up quickly, and genuinely want to help customers succeed.

You'll work alongside Account Executives across the Italian-speaking market and wider EMEA region, supporting the technical side of deals and building your skills in a collaborative, high-energy team environment.

What We Do as Solutions Engineers

We're technical sellers who drive revenue by winning Commercial deals. Our job is to own the technical win. That means building champions, demonstrating clear value, and making sure prospects choose Klaviyo.

We work directly with customers to design solutions that integrate into their existing tech stacks, taking a consultative approach that builds confidence and gets buy-in from both technical and business stakeholders.

Our team builds beyond the day-to-day too. Recent projects include AI-powered demo data generators, a Chrome extension for troubleshooting API calls, and templatised mobile apps to showcase our SDK capabilities. We're a team that builds things to solve problems, and we'd love you to grow into that.

How You'll Make a Difference

Support the Technical Win

Work alongside Account Executives to support the technical side of Commercial opportunities from qualification through to close.

Participate in technical discovery conversations, learning how to uncover a prospect's goals, current tools, and key constraints.

Deliver product demos and presentations to business and technical audiences, connecting Klaviyo's capabilities to what the customer actually cares about.

Help scope proofs of concept and pilot projects, supporting delivery and keeping stakeholders informed along the way.

Learn how to handle common objections and navigate competitive questions with guidance from the broader team.

Build Customer Confidence

Develop a strong understanding of Klaviyo's platform, APIs, and integrations so you can answer technical questions clearly and confidently.

Build relationships with prospects and support them on topics like data strategy, integrations, and implementation approach.

Collaborate with Product, Engineering, and Support on RFPs, security reviews, and technical evaluations where needed.

Start building knowledge of the competitive landscape so you can add value in deal conversations over time.

Contribute to the Team

Help build and improve repeatable assets like demo narratives, templates, and playbooks that make the wider team more effective.

Use AI tools to support your work, from research and demo prep to light automation.

Share what you're hearing from customers back to Product and GTM teams, especially around gaps and trends in the SMB segment.

Who You Are

Required

Fluent in Italian and English, written and spoken.

1+ years of e