People Operations Analyst

ABOUT TIDE

At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting.

Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France.

Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love.

Tide facts

Tide is available for UK, Indian, German and French SMEs

Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly

Over $300 million raised in funding

Over 2,800 Tideans globally

Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026

We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg

ABOUT THE TEAM

We’re a Global People Ops team located in Bulgaria & India, our European team is located in Sofia and working with employees and vendors from several European countries. We like things to be organized and structured, we rely on data, and we take ownership of what we do-while keeping a friendly and supportive way of working.

ABOUT THE ROLE

As a junior People Operations Analyst you’ll be

Supporting employee lifecycle processes, including onboarding, employment changes, leave administration, and offboarding activities.

Assisting with payroll preparation by collecting and validating employee information and payroll inputs.

Maintaining employee records and ensuring data is accurate and up to date in our systems.

Supporting benefits administration and helping employees with People-related questions.

Managing People Service Desk requests and ensuring employees receive timely support.

Assisting with employment documentation and compliance-related activities.

Working with People systems and helping maintain accurate employee information.

Supporting process documentation and keeping knowledge articles up to date.

Coordinating with employees, managers, vendors, and external partners when needed.

Contributing to People Operations projects and process improvement initiatives.

Learning about local employment practices and helping ensure our processes run smoothly and efficiently.

WHAT WE ARE LOOKING FOR

An interest in Human Resources, People Operations, Business Administration, or a related field with a minimum 1 year of experience.

Strong attention to detail and a willingness to learn.

Good organizational skills and the ability to manage multiple tasks.

Comfortable working with data, spreadsheets, and different systems.

Strong communication skills and a collaborative approach.

A proactive attitude and willingness to take ownership of tasks.

Ability to handle confidential information responsibly.

Curiosity, problem-solving skills, and a desire to continuously improve.

Fluency in English and the local language of the country supported.

Plus to have a Previous internship, university project, or work experience in HR, administration, customer support, operations, or a similar environment.

Experience with HR systems (e.g. Workday, spreadsheets and international Payroll systems)

WHAT YOU’LL GET IN RETURN

Salary - 15,600 to 17,550 per annum.

Time Off – Generous annual leave on top of bank holidays.

Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.

Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.

Health Insurance – Priva