Patient Pathway Business Analyst

We are seeking an experienced Business Analyst to support the implementation of a CRM-based patient/client portal, with a strong focus on the end-to-end patient pathway and integration with medical patient records. Key Responsibilities Map the end-to-end patient pathway, from referral/enquiry through assessment, treatment, follow-up and discharge. Capture and document business, clinical and user requirements. Map as-is and to-be processes, identifying gaps and opportunities for improvement. Def…