Operations Training Manager – 18 Month FTC
Contract: 18 month Fixed-Term Contract
Location: Skelmersdale
At Müller Milk & Ingredients, we’re at the heart of Britain’s dairy supply chain, working with farmers to produce milk, cream and butter enjoyed by millions every day. We're passionate about developing our people and creating a culture where everyone can thrive. This is a unique opportunity to make a lasting impact by building capability, strengthening compliance and shaping the future of training across site operations.
What you'll be doing
Create a site-wide skills and training gap analysis, identifying completed training and future development needs by role
Partner with site stakeholders to ensure mandatory training compliance and build an effective system for tracking and managing refresher training
Develop and maintain a robust Standard Operating Procedure (SOP) library, including document control, validation and employee sign-off processes
Embed new systems and processes into everyday ways of working, supporting managers through communication and rollout activities
Own and continuously improve the site induction programme, ensuring new starters receive the right training from day one
Create clear development and progression pathways to support employee growth
Build strong relationships with external training providers and manage the site's training budget
Ensure all training activities meet quality, compliance and audit requirements
Develop and report on KPIs to measure training effectiveness and engagement
Maintain accurate and up-to-date training records across the site
What we're looking for
Proven experience within a manufacturing environment
Strong training, learning and development or capability-building experience
Experience creating and implementing training frameworks, systems and processes
Excellent stakeholder management and communication skills
Strong organisational skills with the ability to manage multiple priorities
Experience working with SOPs, compliance standards and audit requirements
Data-driven approach with experience using KPIs to measure success
Passion for developing people and driving continuous improvement
What you'll receive
Opportunity to make a visible impact across the entire site
A role focused on developing people and building long-term capability
Collaborative and supportive working environment
Career development opportunities within a leading food manufacturing business
Competitive salary and benefits package including: annual bonus scheme, contributory pension plan, life assurance, Employee Assistance Programme, generous holiday entitlement, increasing with service and discounts across 800+ retailers through our Rewards Benefits Programme
At Müller, we’re committed to creating an inclusive workplace where everyone feels they belong. We welcome applications from all backgrounds and encourage people to apply even if they don’t meet every requirement listed. If you need reasonable adjustments at any stage of the recruitment process, please let us know - we’re happy to support you.
You can find out more about Müller and what it’s like to work for us by clicking here Careers at Müller UK & Ireland
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)