Operations & Scheduling Coordinator

Operations & Scheduling Coordinator Location: Bromsgrove (On-Site) Salary: £28,000 - £33,000 (depending on experience) Job Type: Full-time, Permanent

Pertemps are recruiting on behalf of a well-established and expanding engineering services business that supports clients across the UK. Due to continued growth, they are looking to appoint an experienced Operations & Scheduling Coordinator to join their busy office team. This is an excellent opportunity for someone with a background in scheduling, logistics or service coordination who enjoys working in a fast-paced environment and thrives on keeping operations running smoothly.

As Operations & Scheduling Coordinator, you will play a key role in organising the day-to-day workload of a nationwide team of field engineers. You'll be responsible for ensuring work is scheduled efficiently, resources are utilised effectively, and customers receive an excellent level of service.

Working closely with engineers, customers and the management team, you'll be at the heart of the business's daily operations.

Key Responsibilities

• Coordinate and schedule engineers across multiple locations throughout the UK.
• Plan workloads to maximise efficiency and meet customer deadlines.
• Monitor job progress and make adjustments where required.
• Liaise with engineers, customers and internal departments to ensure smooth service delivery.
• Allocate work based on engineer availability, location and skill set.
• Update and maintain scheduling systems accurately.
• Identify and resolve scheduling issues quickly and effectively.
• Support the continuous improvement of operational processes.

About You

To be successful in this role, you will have: • Previous experience within scheduling, logistics, scheduling or service coordination. • Experience managing the workload of field-based engineers or mobile workforces. • Strong organisational skills with the ability to prioritise multiple tasks. • Excellent communication and problem-solving abilities. • Confidence working in a busy, fast-moving office environment. • A proactive and adaptable approach to your work. • Experience using scheduling or job management software (Joblogic experience would be advantageous but is not essential).

If you have experience coordinating engineers, managing schedules or working within logistics or operations, we'd love to hear from you. Apply today with your up-to-date CV.